// Terms and Conditions
Terms and Conditions
Welcome to Performance Parts Direct. These Terms and Conditions govern your use of our website and the purchase of products through our online store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You are legally capable of entering into binding contracts.
- All information you provide is accurate and complete.
2. Products
We sell automotive parts, accessories, and performance-related products.
We make every effort to ensure that product descriptions, images, specifications, compatibility information, and pricing are accurate.
However:
- Product images are for illustrative purposes only.
- Colours may vary depending on your device display.
- Product specifications may change without notice.
- Vehicle compatibility information is provided as guidance only.
Customers are responsible for verifying product suitability before purchase.
3. Vehicle Compatibility Disclaimer
It is the customer's responsibility to ensure that any product purchased is compatible with their vehicle.
While we endeavour to provide accurate compatibility information, we do not guarantee that all vehicle applications, fitment guides, or compatibility references are complete or error-free.
We strongly recommend consulting a qualified mechanic or contacting our support team before purchasing if you are unsure.
We shall not be liable for costs arising from the purchase of incompatible products.
4. Orders
All orders are subject to acceptance and availability.
After placing an order, you will receive an email acknowledging receipt of your order. This acknowledgement does not constitute acceptance.
A contract between you and us is formed only when we dispatch the goods.
We reserve the right to:
- Refuse any order.
- Cancel orders due to stock shortages.
- Cancel orders due to pricing errors.
- Cancel orders where fraud or unauthorised activity is suspected.
If an order is cancelled after payment has been taken, a full refund will be issued.
5. Pricing
All prices displayed on our website are shown in GBP (£) unless otherwise stated.
Prices may include or exclude VAT as indicated on the product page.
We reserve the right to amend prices at any time without notice.
In the event of a pricing error:
- We are not obliged to fulfil orders at an incorrect price.
- We may contact you to offer the option of proceeding at the correct price.
- We may cancel the order and provide a refund.
6. Payment
Payment must be received in full before goods are dispatched.
We accept payment methods displayed at checkout.
We use secure third-party payment processors and do not store complete payment card details on our servers.
7. Delivery
Delivery estimates are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by:
- Courier services
- Customs authorities
- Adverse weather conditions
- Industrial action
- Events beyond our reasonable control
Risk in the goods passes to you upon delivery.
Ownership of the goods transfers only after full payment has been received.
8. Returns and Refunds
Returns are governed by our separate Returns & Refunds Policy.
Where applicable, consumers may have rights under the Consumer Contracts Regulations and Consumer Rights Act 2015.
Returned items must generally:
- Be unused.
- Be in original packaging.
- Be returned within the applicable return period.
Certain products may be excluded from return where permitted by law.
9. Warranty
Products may be covered by manufacturer warranties where applicable.
Warranty claims may require:
- Proof of purchase.
- Product inspection.
- Compliance with manufacturer installation requirements.
Warranty coverage does not generally extend to:
- Incorrect installation.
- Misuse.
- Accidental damage.
- Normal wear and tear.
- Racing or competitive use where excluded by the manufacturer.
Labour costs, vehicle downtime, and consequential losses are not covered unless expressly stated.
10. Motorsport and Off-Road Use
Certain products sold through our website may be intended for:
- Motorsport use.
- Racing applications.
- Track use.
- Off-road use.
Products marked as:
- "Motorsport Use Only"
- "Track Use Only"
- "Off-Road Use Only"
may not be legal for use on public roads.
It is your responsibility to ensure compliance with all applicable laws, regulations, emissions requirements, and vehicle approval standards.
We accept no liability arising from the unlawful use of any product.
11. Modification Disclaimer
The installation of aftermarket or performance parts may:
- Affect vehicle handling.
- Affect vehicle emissions.
- Affect manufacturer warranties.
- Affect insurance coverage.
Customers are responsible for ensuring modifications comply with local laws and insurer requirements.
We recommend consulting qualified professionals before modifying any vehicle.
12. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Text
- Graphics
- Images
- Product descriptions
- Website design
is owned by or licensed to us and protected by intellectual property laws.
No content may be copied, reproduced, distributed, or used without our prior written consent.
13. Website Use
You agree not to:
- Use the website unlawfully.
- Interfere with website security.
- Attempt unauthorised access to systems or data.
- Upload malicious software or code.
- Use automated systems to extract website data without permission.
We reserve the right to restrict access where misuse is suspected.
14. Limitation of Liability
Nothing in these Terms excludes liability that cannot be excluded under applicable law.
To the fullest extent permitted by law, we shall not be liable for:
- Indirect losses.
- Consequential losses.
- Loss of profits.
- Loss of business.
- Loss of data.
- Vehicle downtime.
- Labour costs.
- Installation costs.
- Third-party repair costs.
Our total liability shall not exceed the amount paid for the relevant product.
15. Force Majeure
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including:
- Natural disasters
- Severe weather
- War
- Terrorism
- Industrial disputes
- Government actions
- Supply chain disruptions
- Transport failures
16. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
By using our website, you acknowledge that we process personal data in accordance with those policies.
17. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, privacy practices, or availability of any third-party websites.
Accessing third-party websites is at your own risk.
18. Changes to These Terms
We reserve the right to amend these Terms and Conditions at any time.
Updated versions will be published on this page and become effective immediately upon publication.
Continued use of the website constitutes acceptance of any revised Terms.
19. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.